Our Client is global design & manufacturing leader in the field of medical devices.

For their rapidly growing Shared Services Centre in Warsaw, we currently look for a

ServiceNow Developer

This is an internal position at the competence center of the client - not at an outsourcing provider. 

This job is based on contract of employment ('umowa o pracę) and requires occasional visits to the Warsaw office

On the position you will work as part of the Global IT Services Team to provide Service Development services and support the team with maintenance and running of Service Now.

ServiceNow developer is a professional who has a strong understanding of the ServiceNow platform, data models and development.

Your tasks

• Create complex ServiceNow workflows based on process flow diagrams and specifications.
• Understanding and experience of the latest versions of ServiceNow's Cloud based platform.
• Knowledge of various ServiceNow Modules 
• Working on agreed time, cost and quality parameters within the agreed scope.
• Knowledge of ITSM processes, Service Now, Configuration management Database, DR, SLA and infrastructure.
• Creating catalog items, catalog scripts, UI Policies
• Table edits, automations
• Editing forms
• Managing ACLs, client and server scripts, business rules
• Manage day-to-day admin tasks on the platform
• Analyze current processes to identify automation opportunities and implement tools
• Administration duties, configuration tasks, and general housekeeping activities in ServiceNow including standard configuration, security, workflow, data management, and integration
• Some development activities maybe outsourced to an external Service Now partner, so this role will be required to collaborate with them to ensure the best solution is developed
• Working with internal customers on requirements and finding solutions within Service Now

Your profile

• BSc/MSc degree in Business Administration, Computer Science, ITIL qualification or related experience
• At least 2-3 years of experience with development and administration of ServiceNow platform
• Experience integrating ServiceNow with third-party solutions and tools (Jira, SAP, Salesforce..)
• Strong analytical and problem-solving skills
• Understanding of Agile development process
• Basic Understanding of ITIL
• ServiceNOW Certified (nice to have)
• Ability to work both independently and in a team environment, effectively interacting with others
• Owns very high standards of quality
• Strong English written and verbal communication skills

Our Client's Offer

• Contract of employment (umowa o pracę) and stable working conditions
• Work from home with occasional visits to company HQ in Warsaw
• Onboarding program provided with close cooperation with peers
• Support in further training and development opportunities
• An open corporate culture, supportive atmosphere
• High innovation pace and interesting med-tech products
• Modern office with comfortable working environment
• Cafeteria benefit system covering private medical care etc.